Patient Advisory Committee (PAC)

Terms of Reference  

Vision  

Families and patients are partners with their health care providers and are engaged in all aspects of their health care.  

Purpose  

The purpose of Humber River Family Health Team’s (HRFHT) Patient Advisory Committee (PAC) is to improve the patient care experiences at HRFHT.   

This subcommittee serves in an advisory capacity, making recommendations on matters that impact the experience of patients and families at HRFHT.  

• The PAC brings together individuals with a variety of experiences with HRFHT: 
• To provide feedback on, and ideas for, initiatives and programs that enhance, ensure and embrace the model of patient-centred care; 
• To be a collaborative, positive and rational force for the enhancement of high-quality patient-centred care at HRFHT; and 
• To advance patient engagement and patient-centred care principles and practices at HRFHT 

Accountability  

The Chair of PAC, on behalf of the sub-committee will report to the Quality Improvement Committee, which reports to the Board of Directors of HRFHT.  

Membership  

Members of the PAC must be a patient and/or caregiver of HRFHT and cannot be a family member of any of the physicians or employees of HRFHT.   

The Executive Director of HRFHT and/or designate will also be required to attend any duly called meeting of PAC. 

All patients of the Humber River Family Health Team are invited to join this committee.  

Membership Selection  

Candidates must complete an application form to apply for general membership on the committee. Members of HRFHT will review each application.  

Terms Limits 

Each member will commit to a maximum term of up to 3 years. This subcommittee will ask for new members at the end of each calendar year, with the intent to have no more than 5-8 total members at one time.  

Chair/Patient Representative  

The Chair of the PAC will be a member of the Quality Improvement Committee.  

Meeting Frequency  

The PAC shall meet 4 times a year.  

A proposed meeting schedule will be presented at the last meeting of the calendar year for the next year.  

If a PAC member is absent for more than three consecutive meetings they will be contacted by the Chair or designate to determine their commitment to continue or intent to resign.  

Recorder/Minutes/Agenda  

Recording and distribution of meeting minutes is the responsibility of the HRFHT PAC Chair, or their designate. Minutes shall be distributed within 10 working days after each meeting. The agenda for upcoming meetings will be distributed preferably at least seven business days before each meeting.  

Communication and Reporting  

PAC activities shall be reported through the HRFHT PAC Chair.  Other communication and reporting could include the PAC Chair attending a meeting of the Board or a member of the Board attending a PAC meeting.  

Quorum  

The Chair will determine if there is a sufficient attendance to conduct the meeting.